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[]
[null,"Purpose","To study detailed process steps along with time to identify non value added activities"]
[]
[]
[null,"T&M Header","Definitions"]
[null,"Sr.No","Line item number"]
[null,"Date (MM/DD/YYYY)","Processing date (T&M capturing date)"]
[null,"Process","Main process name (i.e. AR, AP, GA/GL)"]
[null,"Sub process","Sub process (i.e. Cash apps, Collections, Indexing, vendor recon, etc)"]
[null,"Activity (keystroke)","Steps by step key stroke level  "]
[null,"Associate Name ","Agent name who is performing T&M"]
[null,"Tenure in Months ","Total tenure in the said process in months"]
[null,"Transaction Reference #","Unique ref#"]
[null,"Start Time","Click on Start Button"]
[null,"End Time","Click on End Button"]
[null,"Time Spent","This is auto populated field"]
[null,"Outcome","Out come of the transaction (i.e. completed, not completed, hold, query, email, etc)"]
[null,"Count","Count of the transaction (clearing one invoice, resolving one query)"]
[null,"Comments","Additional comments if any"]

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[]
["Time & Motion Study "]
["Sr.No","Date (MM/DD/YYYY)","Process","Sub process","Activity (keystroke)","Associate Name ","Tenure in Months ","Transaction Reference #","Start Time","End Time","Time Spent","Outcome","Count","Comments"]